Shipping policy
Shipping Policy
PAW STATE ships Australia-wide from Australian warehouses.
Delivery Timeframes
- Metro areas: 2–3 business days
- Regional areas: 3–5 business days
- Western Australia/NT: 5–7 business days
Shipping Rates
- Free shipping on all orders over $89 AUD
- Standard shipping $9.95 AUD on orders under $89
- International shipping $24.95 AUD flat rate
Order Processing Orders are processed within 1–2 business days. You will receive a tracking number via email once your order has been dispatched.
Tracking All orders include tracking. You can track your order using the link provided in your shipping confirmation email.
International Orders International delivery typically takes 7–14 business days depending on location and customs processing.
Damaged or Lost Parcels If your order arrives damaged or is lost in transit, please contact us at hello@pawstate.com.au within 7 days of the expected delivery date and we will resolve it immediately.